Lead Generation

Write for the Problem They Have. Not the Problem You Solve.

Stuart Bell 5 min read

The buyer closer to the sale beats the biggest crowd you could reach. Every time.

You've got two drafts of the same book open in two different tabs, and you can't decide which one to finish.

A client of mine helps employers hire internationally, the visa paperwork, the compliance landmines that show up six months after the hire goes through. On a call last month she laid out the exact fork in front of her. Draft one talks to any employer with a staffing problem. Bigger market, colder room, everyone's welcome. Draft two talks only to employers who've already decided to hire internationally and are now quietly panicking about compliance. Smaller room. Much warmer.

She wanted to go broad. Of course she did. Broad feels safer. More people see the book, more people might buy, why would you ever turn away eyeballs on purpose.

That instinct is exactly backwards.

The math only works until you count conversions

Draft one reaches every employer who's ever thought "we might need to hire" in the loosest possible sense. Most of them aren't hiring internationally. Most of them aren't hiring at all this quarter. They'll nod along at a chapter about global talent strategy and go back to whatever they were doing before they opened it.

Draft two reaches a much smaller number of people. But every single one of them has already crossed the hardest threshold there is: deciding they have this exact problem. They've committed to the hire. They're now awake at night about the compliance exposure nobody warned them about. They don't need convincing that international hiring matters. They need someone who clearly understands the mess they're already standing in.

The broad draft talks to people who might have the problem someday. The narrow draft talks to people who already do.

Count the conversions and the broad book loses almost every time. Same expert, same book, and the only variable that changes the outcome is who the pages were written for. Reaching more people was never the goal. Reaching the right few, at the exact moment they're ready to act, was.

The narrow draft already crossed the hard threshold

Here's what the broad version actually costs you, beyond fewer conversions. It also costs you specificity. A book written for "any employer with a staffing problem" can't name the exact compliance trap that keeps the international-hire client awake, because naming it would narrow the audience she's trying to avoid narrowing. So the book stays general. General chapters, general advice, general relief for a problem nobody reading it actually has yet.

A niche only works if your reader can put a word on it, and "global talent strategy" is a phrase, not a problem. "I already hired someone overseas and I don't know if I'm exposed" is a problem. Only the narrow draft gets to say that sentence out loud, because only the narrow draft knows exactly who's reading it.

She picked the narrow draft. Not because the bigger market stopped existing. Because the bigger market was never actually buying.

You have this exact choice sitting in front of you

This isn't unique to international hiring. Any high-trust business that serves people at two different stages has this same fork, whether or not you've ever named it. A financial advisor writes for "anyone planning retirement" or for the client who already decided to retire at 58 and is now worried about the bridge years before Medicare. A roofer writes for "homeowners thinking about their roof" or for the ones who already got the estimate and are deciding whether to trust the number.

Lead generation for a high-trust business runs on this same trust-first logic no matter the industry. Pick the broad audience and you're writing to strangers who haven't decided anything yet. Pick the narrow one and you're writing to someone one conversation away from hiring you.

You're not shrinking your opportunity by narrowing. You're pointing your book at the door people are already standing in front of, instead of the parking lot full of people who might wander over eventually.

Go back to your two tabs. Close the one written for everyone. Finish the one written for the person already holding the problem.

Put it to work

How do I tell which draft is the "narrow" one in my own business?

Ask which version of your reader has already made a decision. Not "might need this" but "already committed to the thing that creates this exact worry." That's your narrow draft, even if it feels smaller.

What if the narrow audience really is too small to sustain the business?

Write narrow first, serve wide second. The narrow book is your conversation starter with the warmest buyers. Nothing stops you from having a second offer for everyone else once the first one is working.

Isn't this just "niching down," which I've already heard a hundred times?

The niche advice you've heard is usually about industry. This is about buying stage within the same industry. Two people in the same vertical can be at completely different points in the decision, and your book can only talk to one of them at a time.